Questions, considered.

Available sizes are displayed on each product page. Because fit and construction can vary by silhouette, always review the available size information for the individual design before adding it to your bag.

Compare your measurements with the SIYAN Size Guide and review any fit notes shown on the product page. For personal assistance, contact the team with your bust, waist and hip measurements before ordering.

Mixed sizing is not automatically available unless it is stated on the product page. Contact SIYAN before placing the order so the team can confirm whether the request can be accommodated and whether an additional charge applies.

SIYAN photographs each piece to represent its colour as accurately as possible. Minor variation can still occur because of studio lighting, screen settings and the reflective character of fabrics such as silk.

Complimentary shirt and trouser length adjustments are available on eligible SIYAN pieces. Where the option is available, provide the required finished lengths in the product-page instruction field before adding the item to your bag.

State the garment and required finished measurement clearly, for example: “Shirt finished length 42 inches” or “Trouser finished length 39 inches.” SIYAN might contact you if a request needs clarification before production.

Design changes beyond eligible garment-length adjustments require approval before purchase. Availability depends on the design and production requirements, and an additional charge may apply. Contact SIYAN with the exact request before ordering.

Personalised by SIYAN is the brand’s more individual approach to selected custom pieces and approved design adaptations. Visit the Personalised page for the latest release and enquiry information.

After checkout, an order confirmation is sent to the email address provided. Please review the product, size, delivery details and any adjustment instructions in the confirmation and contact SIYAN promptly if something appears incorrect.

The payment methods currently available for your location are displayed during checkout. Do not send funds through an account or link that has not been provided through SIYAN’s official website or confirmed by the SIYAN team.

Contact SIYAN as soon as possible with your order number. A change or cancellation cannot be guaranteed once processing, adjustment or production has begun.

The website is the clearest way to confirm the product, selected size and delivery details. The SIYAN team can assist through its official contact channels when guidance is needed before checkout.

The applicable dispatch estimate is shown on the product page or communicated with the order confirmation. Timing can differ for ready-to-ship, made-to-order, adjusted and personalised pieces.

Delivery availability, charges and any location-based restrictions are confirmed at checkout. Contact the team before ordering when delivery to your location requires clarification.

International availability can depend on the destination and the payment and courier options currently supported. Contact SIYAN before placing an international order to confirm availability, charges, delivery estimates and any duties that may apply.

When tracking is available, the details are shared through the shipping confirmation. Tracking can take a short period to update after the courier receives the parcel.

Eligibility depends on the condition of the item, the type of order and the current Exchange & Return Policy. Review the policy before purchasing and contact SIYAN promptly if assistance is required.

Altered, made-to-order and personalised items can be subject to different exchange or return conditions because they have been prepared to individual instructions. Review the applicable policy and confirm any uncertainty before ordering.

Contact SIYAN promptly with the order number and clear photographs of the parcel, shipping label and item. Keep the original packaging until the team has reviewed the concern and provided the next steps.

Follow the care directions provided with the individual design. Delicate fabrics, embellishment, lace and tassels should be handled carefully, stored away from moisture and direct sunlight, and not exposed to perfume or harsh chemicals. Contact SIYAN when product-specific instructions are unclear.